My first dealings with Quadzilla.......
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My first dealings with Quadzilla.......
were a little disappointing. Have used Edge Products on my truck since I bought it new in 2002. They have been incredible to deal with and their customer service is top notch IMHO. I took a leap of faith and have decided to dump my Juice and I purchased an Adrenaline yesterday. There was some confusion between the seller and I about which year the Adrenalines he had on hand were for. I called Quadzilla just to verify that if it wasn't for my year that they had connector adapters that I could get from them. The receptioninst couldn't answer my question so she took my number down and said someone would call right back. Never did hear from anyone. I'm sure they are slammed right now and very busy, I just hope its not a sign of things to come. Hope I don't regret buying the Adrenaline, I'm sure I won't performance wise but a little leary of customer service now. I did however get the confusion sorted out with the seller. Will get the Adrenaline Fri.
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Don't worry about cust. service...they are just very busy right now. I've got nothing but good to say about Quad and his staff, they have always gone the extra mile for me and a lot others here on DTR. I'd just give them a call again today and keep it up until you get your answer.
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Ditto. Waiting on getting my adrenaline back, but still don't have any complaints.
A) They're busy
B) I wouldn't get disappointed with quadzilla for taking time to answer when in reality if the seller hadn't screwed up you would've never needed to call.
A) They're busy
B) I wouldn't get disappointed with quadzilla for taking time to answer when in reality if the seller hadn't screwed up you would've never needed to call.
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iv had trouble getting calls back too. though i did fine posting some of the biger questions on here on one of the threads in know quad watches got me ansures pritty fast from quad. iv been really happy with them so far
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yea i has the sam issue with my truck. installed it yesterday and i have an 2000 and i couldnt find the triangle shaped connector for the data link, turns out my truck has either a new engine or a new wiring harness because it used the later model data link so if you need the connector(triangle shaped one for the 2000 model year) i have one for ya.
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