I have seen several owners post concerning the same type problem I am having - hope to see if there is a common denominator, or no-doubt-about-it fix!

Occasionally, usually after the truck is started and underway, I'll notice my Comp LED's are improperly lit, and the Comp is not functioning properly - the Comp then will NOT respond to ANY buttons on the front - can't turn it off, or change level settings. ALL that can be done to correct this, is to stop, and totally shut down the truck, and re-start it - NOT always easy or practical, especially with a trailer in tow out in the mountain grades, which is what *I* BOUGHT the Comp for to begin with!

Others I have read about with this problem, seem to have to return the box to Edge for repair or replacement - I'm wondering if that is ALWAYS the case, or has a common cause related to installation surfaced as the basic reason for this problem, loose connection, etc. - and if replacement IS the only solution to date, has that always totally corrected the malfunction?

I know I can go directly to Edge with this, and they seem to be good at correcting the problems that arise, but right now, want to make sure, directly from other users with the same problem, that it IS necessary, and DOES end the problem...

NOT much point in replacing the Comp, if the actual root cause is some anomaly in the truck itself that is creating the problem!

 

[quote author=KatDiesel link=board=7;threadid=16146;start=#151632 date=1056145153]<br>Its the box, this is a common problem that surfaced with a certain batch of boxes produced. Get it replaced from Edge. It IS the only solution, and yes its ALWAYS corrected the problem since it is within the box itself. No installation error, no loose connections, just a problem with the box itself. <br>[/quote]<br><br>HMMmmm - I've Emailed Edge as well, and will see what they suggest - I would hope that they would offer some sort of exchange program - I'd sure hate to have to UNinstall the Comp, and then wait a couple of weeks for all the exchange to be completed - then have to reinstall it - yeah, i know it's only a few plugs, but still a pain, and tight quarters and hard plugs to get loose... And I'm pretty sure you can't simply unplug the box and still operate the truck without all sorts of codes being set...

 

Those connectors weren't all that easy to get to and connect the FIRST time on my truck, and I'm not real anxious to repeat it... Plus, screwing around with connections tends to introduce still more variables and potential problems - I've read of a few guys who had Edge send them exchange replacements - may not be their standard policy, but I'd have no problems simply giving them a credit card # for security, and then canceling it when they receive my exchange unit - otherwise, I'd probably just let the truck stand until the exchange was done and a new unit in place...<br><br>We'll see what happens - I carefully went over all the plugs to make sure none had worked loose - just in case that's a contributing factor - can't call Edge until Monday anyway...

 

HMMmmm - seems to be a fairly common failure... <br><br>Wonder what it is that fails so often, yet apparently is so easily identified and corrected... Also wonder if any significant operating upgrades have been made since I bought mine...<br><br>Mine's almost a year old - got it right after I got the truck middle of last year - Edge seems to have a good reputation for service - but *I* also have a tight realtionship with &quot;Murphy&quot;, and if anything CAN go wrong, it most likely WILL! ;D ;D

 

[quote author=AlpineRAM link=board=7;threadid=16146;start=#151844 date=1056213008]<br>Gary: You could ask for the update to drag comp when you ship it ;D this should make the wait worht while <br><br>AlpineRAM<br>[/quote]<br><br>All I have been able to determine for sure on the &quot;Drag&quot; update, is that the defueling on 5x5 is removed - The guys at Edge seem to infer there is more to it than that, but no specifics so far - for MY use, trailer towing, that feature ALONE probably wouldn't be worth the $125 that charge, since I don't run my revs up that high anyway...

 

&quot;If you consider those connections &quot;hard&quot; then I dunno what to tell you. &quot;<br><br>It isn't so much about being &quot;paranoid&quot;, it's just that with other mods and stuff in the way, it's something I'd rather avoid if possible - I use the truck primarily as a tow vehicle, and it usually sits for days at a time unused - it's easier to simply wait for the possible exchange turnaround than to get into the unpluging exercise - I have another vehicle I can drive in the meantime - but an outright exchange where they send the replacement and then I return mine - with an acceptble deposit for their protection if required - would be best. After all, it HAS been pretty well established that this IS a common failure, and that an exchange IS the normal response - so we're not really breaking any new ground here... ;D ;D ;D