Performance and Accessories 2nd gen only Talk about Dodge/Cummins aftermarket products for second generation trucks here. Can include high-performance mods, or general accessories.

cant update pulse

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Old 11-02-2008 | 09:55 AM
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From: Lubbock TX
cant update pulse

ok I have tried every option I can think of and can not get this stupid thing to update. I have even installed the preinstaller and it still says no module conected.

any advice on what i am doing wrong??
Old 11-02-2008 | 10:26 AM
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From: jarretsville.
Did u disconnect it from the adr?
Old 11-02-2008 | 10:41 AM
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um.......nope

are you supposed to?
Old 11-02-2008 | 11:51 AM
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I bought the pulse from here and did not recieve any upgrade instructions and the ones on quads site did not say anything about weather it had to be conected or dissconected from the adr just that your not supposed to connect it to the pc untill prompted.
Old 11-02-2008 | 12:07 PM
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I ran the preinstaller, but I still had to go into the device manager and update the driver on the uart bridge controller thingy or whatever it's called. If you've ran the preinstaller, go into your device manager (right click on my computer, properties, hardware, device manager) and see if there's anything with a yellow question mark beside it. If so, right click on it and select update driver.
Old 11-02-2008 | 01:58 PM
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So do i have to unplug the pulse from the adr??
Old 11-02-2008 | 02:03 PM
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ok i unpluged it still dont recognize it and there are no yellow ? I am updateing the drivers on it anyways to see what it does.

any other ideas?
Old 11-02-2008 | 02:08 PM
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XP or Vista? If xp, do you get the ding DING when you plug the usb connector in or do do you get the low tone triple ding?
Old 11-02-2008 | 02:29 PM
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I get the ding DING when I just plug up the pulse but when I try to run the updater it does nothing

running xp
Old 11-02-2008 | 03:16 PM
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Originally Posted by quads4_life
I get the ding DING when I just plug up the pulse but when I try to run the updater it does nothing

running xp
Then your computer is recognizing the module and probably has the drivers installed correctly. What happens when the updater runs? Does your pulse turn on when you plug it into the computer? It should.
Old 11-02-2008 | 03:53 PM
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yes it does
Old 11-02-2008 | 03:58 PM
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i had the problem also
run the pre installer
then before you update the pulse
another window will open to find the drivers.
you need to install that manually. you need to browse where you saved the driver to in the window that opened. click on it to manually install it. then you can update the pulse

i couldnt get my computer to install the driver by it self. i had to do it manually and it all worked well.
try it
Old 11-02-2008 | 04:42 PM
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Tried that.

I have uninstalled the drivers through device manager and when I hook the pulse back up it says found new hardware the you hear the tones and the little pop and the window says your hardware is ready to use I am not getting any window to pop up. It did the first time I pluged it up then it wont do it again
Old 11-02-2008 | 05:43 PM
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you have the latest 3.5 downloaded?
ok so you ran the pre installer by un zipping it then clicking on the pre installer?
then open pulse update wait for the prompts follow directions and when it says plug in the pulse plug it in.
at this point it should look for drivers. if it dont look for drivers just hit update.

where is the prob comming in?
Old 11-02-2008 | 11:06 PM
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From: Lubbock TX
yes I have the latest downloaded
I did everything else just as you say the problem is that its not recognizing it when it tells you to plug it in. I am not hearing the ding DING of it connecting
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