Very Interesting Conversations
#1
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Very Interesting Conversations
In the next couple of months or so, I am looking to install an exhaust brake on my ride. So, to be somewhat informed later on, I called the local Dodge Dealer service department and asked them about the availability of the Jacobs Exhaust brake. I was told that they were not available at this time under any circumstances, that Jacobs had a problem with them and they were not told what the problem was and was not told when they would be available. "We were told that we can not talk about it". Hmmm, kinda strange, thinks I, but hey, they are in the know, right?
So, I called the local Cummins dealer. "Yup, they had a problem with them, but they are now available". So, I ask myself, who is not talking to who?
Guess where I am gonna go when I am ready to get my Jacobs Exhaust brake installed.
DMH
So, I called the local Cummins dealer. "Yup, they had a problem with them, but they are now available". So, I ask myself, who is not talking to who?
Guess where I am gonna go when I am ready to get my Jacobs Exhaust brake installed.
DMH
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Did you see this thread? https://www.dieseltruckresource.com/...threadid=56341
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Originally posted by 12PACK
Did you see this thread? https://www.dieseltruckresource.com/...threadid=56341
Did you see this thread? https://www.dieseltruckresource.com/...threadid=56341
Oh well, I don't have the money yet, but as the time gets closer, I will check with them again and then maybe do a little price comparison.
One question, though, to those of you who installed your own exhaust brakes. Have any of you had any kind of problem with any warranty issues? I guess what I am asking is, has anyone been denied any kind of warranty work just because you installed your own exhaust brake.
The reason I ask that question is because when I bought the truck, I specifically asked "What can I put on the truck without voiding the warranty" and I was told, "anything that Dodge or Cummins sells and installs will not void the warranty". Of course, I don't have that in writing. But I do believe that if either of them sells something and installs it, it shouldn't void the warranty, because they sold it and installed it. Of course, I have been known to be wrong once or twice before.
DMH
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Originally posted by DMH
The reason I ask that question is because when I bought the truck, I specifically asked "What can I put on the truck without voiding the warranty" and I was told, "anything that Dodge or Cummins sells and installs will not void the warranty". Of course, I don't have that in writing. But I do believe that if either of them sells something and installs it, it shouldn't void the warranty, because they sold it and installed it. Of course, I have been known to be wrong once or twice before.
DMH
The reason I ask that question is because when I bought the truck, I specifically asked "What can I put on the truck without voiding the warranty" and I was told, "anything that Dodge or Cummins sells and installs will not void the warranty". Of course, I don't have that in writing. But I do believe that if either of them sells something and installs it, it shouldn't void the warranty, because they sold it and installed it. Of course, I have been known to be wrong once or twice before.
DMH
Remember, DC provides the warranty... not any specific dealers. Dealers can sell things that would void your warranty, too.
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