Smarty Update Nov.7
Smarty Update Nov.7
11-08-2007, 11:54 AM
#3
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provide ILLUMINATION!
illumination is ... ehmm how do I tell you that now???
...We had to fix a bug in the S-04's software.
Yesterday in the late evening ( our time ) we had become aware about a problem with the latest update that affected a few S-04's. We've done a night shift in order to solve the problem ASAP.
At the end we found a stupid bug in the software, corrected it and published this new update. By about 4:00AM ( again our time ) the bug was a thing of the past.
I know, it's not nice to hear that a product has a bug. We did the best we could to correct the problem as fast as possible.
Sorry for any inconvenience!
Marco
11-08-2007, 12:04 PM
#5
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the fact that you admitted having the bug, and that you worked late to correct it (once found) earns my respect!
(I develop software for a living btw)
good job, and you get extra points for posting here to let us know!
(I develop software for a living btw)
good job, and you get extra points for posting here to let us know!
11-08-2007, 12:27 PM
#6
Registered User
Gang,
illumination is ... ehmm how do I tell you that now???
...We had to fix a bug in the S-04's software.
Yesterday in the late evening ( our time ) we had become aware about a problem with the latest update that affected a few S-04's. We've done a night shift in order to solve the problem ASAP.
At the end we found a stupid bug in the software, corrected it and published this new update. By about 4:00AM ( again our time ) the bug was a thing of the past.
I know, it's not nice to hear that a product has a bug. We did the best we could to correct the problem as fast as possible.
Sorry for any inconvenience!
Marco
illumination is ... ehmm how do I tell you that now???
...We had to fix a bug in the S-04's software.
Yesterday in the late evening ( our time ) we had become aware about a problem with the latest update that affected a few S-04's. We've done a night shift in order to solve the problem ASAP.
At the end we found a stupid bug in the software, corrected it and published this new update. By about 4:00AM ( again our time ) the bug was a thing of the past.
I know, it's not nice to hear that a product has a bug. We did the best we could to correct the problem as fast as possible.
Sorry for any inconvenience!
Marco
MikeyB
11-08-2007, 02:26 PM
#7
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Location: Bellemont/Flagstaff, AZ. Near Pilot #180
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Any update on the S-06 softwares always showing 2.09a, regarless of which version was installed, ie 3.09b.
We had a thread going a little while ago, and I though a few of us saw this. I tested several different downloads with the same result. I put 308a back on for now.
We had a thread going a little while ago, and I though a few of us saw this. I tested several different downloads with the same result. I put 308a back on for now.
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11-09-2007, 10:08 AM
#10
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I downloaded a new SW to my SO4 on the 7th and ended up with "The Bug"
Within hours Bob had me all fixed up again. 
Great customer service once again. Thanks again guys.
Within hours Bob had me all fixed up again. Great customer service once again. Thanks again guys.
11-09-2007, 10:18 AM
#11
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