bocuso

I ordered the xilliraider standard this afternoon, from The Quadzilla. It took two calls. The first call ended with we will call you back after 15 minutes on hold. I had to call back 2.5 hours later after no return call. We got it done after this. I just hate to be told we will get back to you and then nothing. I just hope the rest of the service, if needed, is not like this. Oh well, at least the toy is on the way.

Jmac

Quads service has been very good for me. Quad always answers peoples questions on this website. Calling the company and speaking with the girls that answere the phone turned out to be a bit of a challenge. I had to call 3 times on three different days to get the black **** sent to me. However it did happen and I'm happy with the results of the standard box and the black **** looks nearly factory!!

No offense Quad, just the facts

Jamie

DieselRaptor

bocuso,

I had a few of those instance's happen to me. I can tell you that it will work out in the end. Quad and his people will take care of you. It just might take a little more time than us type A's ( not to be confused w/ another s ) w/ a burning debit card are willing to wait for. They're good people.
By the way, GIG 'EM!!!

qzilla

There is not a good excuse for not being able to get service when you guys call. Yes, we are extremely busy, but we have plenty of people to handle the job.

This is being handled as we speak and if it happens to anyone else please take notes and let me know what happened. I will not tolerate poor service.

BTW, enjoy your module! and thanks for the business!


Quad

buntina

That's the way it should be done! A company that thinks ahead will stay ahead.

Thanks Quad.

Art

bocuso

I'm sure glad to see that something is being done. BTW, got my box this afternoon and now I have to go out of town for the weekend. I'll just take it with me, maybe I will find time to install it.
Thanks for the input.

bocuso

Installed the box yesterday and took the truck for a tesst drive.
30hp not much difference
60hp real noticeable, and set out good cloud of smoke, but it didn't happen again
100hp pretty good
Most of all the power was smooth bottom and really kicks in good at top
I wonder if it will feel different when loaded.
I was actually expecting more punch from everything I had read. Maybe I need to play with it more; chop off muffler and get a new air intake.