I have an o6 with 70000 miles and the #6 cylinder is dead. Dodges reply was they wont warranty it because of the edge computer. So the dealership is pulling the head off so we can find out what went wrong and hopefully it will be determined it was a manufacture defect. I tell you what I have about had it with Dodge I call the 1-800 number in the manual and talk to some guy in India, what is all that about. What do you guys think about the FORDS ?

 

I probably wouldn't have posted that bud. You are gonna get a lot of people telling you, "you dummy, why did you go in there with your Edge in your truck?" Or, "you play, you pay." Or, "don't tell me you told them you had a programmer in your truck?" My personal response. "You dummy, why did you go in there with your Edge in your truck?" Seriously though, why? Of course there not going to want to take care of you. Aftermarket VOIDS your warranty bud. Well, I hope you get it fixed though and hopefully you know for the next time. Oh, and I hope I understand you when you say Edge, as in your Edge program, right? That way I didnt just sound like an idiot.

 

It is a violation of federal law for them to void your warranty because of an aftermarket performance item UNLESS they can PROVE that the aftermarket item is what caused the damage/failure. Unfortunately, most times they get away with it mostly because people don't know that it's illegal to void the warranty, or it can't be proven either way, or the owner doesn't want to bother with fighting it. In any case, you should always remove chips/programmers before taking the truck into the dealer for warranty work. What they don't know won't hurt them Now if you were to remove emissions equipment, I believe they can legally void your warranty and you could possibly be hit with a fine. Somebody correct me if I'm wrong.

 

Not too Crafty for a Big Dog to go to the dealer wanting warranty when added something that could have caused the damage. Even if it didn't cause the damage you should have known better.

 

Nope, your correct, but the Magnuson-Moss Warranty act is not as easy as you may state. Its a lot of times a long and painful road. I wish the best for ya bud, but trying to use the "well prove it act" to make them cover your warranty issue because you had a program on your truck can be VERY tuff. I have been there. Like I said, hope it works out.

 

Your right for an Aftermarket replacement part in place of an OEM part but since this is a Performance ADD ON part it voids the warranty. You may slide replacing the stock turbo with an aftermarket turbo or the transmissions for a built one but a box or programmer on one of these computer controlled trucks and as the saying goes. You play you pay.

Can you quote what law says we can modify our trucks without restriction?

 

i can tell you that more then likely you dropped a valve in that cylinder. dodge is on the look out for anything that has been modded. took them to court over having just the bd outlook no programs on my 07. took a year, all i got was 7k after paying lawer and a nice paper weight that i still have to fix. good luck, plus i believe ford would do the same thing

 

Don't most say #6 runs hottest?

Possibly engine failed from EGT issues?

What were you doing when the engine died?

What kind of EGTs did your truck run?

And rich, what happened on yours?

Whats with these low mileage engines having problems?

My buddy smoked the motor on his 05 6.0 Powerstroke. It had the EDGE on it, but he pulled it off before he brought it in. He got it warrantied and good thing cause it was $17,000!!!

In his case, he wasn't doing anything abusive or anything. Thing just **** the bed. Hes a 60 year old guy and doesn't rod the crap out of it. Pretty sure the 6.0 is just garbage. Everyone I've ever known with one has had a lot of problems.

MORAL OF THIS STORY IS TO PULL OFF AFTERMARKET PRODUCTS!

 

ROFLMAO!!!!


You don't really believe that do you? Your just posting because your bored, right?

 

Yeah I know I should have taken it off. Of course when I took it in before all the guys in service said it wasnt a big deal. I should have known better.

I will know something tomorrow. If they wont warranty it, Im going to take it to Mid Atlantic Diesel and have them fix it and fix it right, not the *******. They already got me for 550.00 just for pulling the head off.

 

mine was having high egt issues had a bunch of problems g56 was out at 10k and other issues. the turbo went first then they replaced it and 4 days later whole motor dumped

 

That is a funny post.The EDGE is emmisions tanpering.............a federal violation.

 

Well, I gave my two cents, but I guess I'm not seeing it the way you are. Where does EDGE IS emmisions tampering come across in his not so correct post? I see where EDGE and emmisions removal are completely different, yet both DO the same to your warranty. He asked for someone to correct him if he was wrong, not submit a post laughing at him.

 

Not to rag on you, but when ppl mod their trucks (and I'm not talking about mudflaps or seatcovers) they usually push them beyond the engineering design limits. Sure, a 5.9 is capable of pumping out 500+ Hp and gobs of TQ but that's not what the designers had in mind when they warrantied the engine for 100K miles. Look at ISB's in class 7 and industrial apps....220-250 HP and they will run for years without breaking a sweat.

Sorry to say, but you do have to "pay to play"...otherwise the rest of us are paying for your play with additional warranty claims built in to the price of our trucks.

As far as the Moss-Magusson Act, that was written to allow the use of aftermarket air/oil filters, belts, hoses etc without voiding your warranty (as long as they meet OEM specs). It does NOT cover performance mods.

 

Well, I won't say much because these threads always get out of hand. yes you added mods, yes there have been plenty of failures on trucks without mods, yes it seems number 6 is somewhat common compared to the other holes. I wish you luck. Most of the folks make good points and a good portion of the die hard you pay you play folks have never had a chance to be taken by a dealer. The horror stories are all over this site and others. They can and will get every dime they can out of ya for any issue they can.

Oh and I want to point out that I am not against doing the right thing. I agree that if the damage was a direct result of something you did then you should be held accountable. the thing is that you the owner never really get that chance because they immediately deny your warranty because of the mod when some times they themselves have no idea what caused it.

oh and this we all are paying for your warranty claims because it is built in to the price of the truck thing, I just don't see it like that. Greed is what is built into the price of these trucks. Thats why now that times are tough you can get one for 10-15thousand off sticker and they are still making money.