oleblue61

I have had a steering gear box on order since mid Nov. nation wide back order supposed to be in 1/10/11 called thurs (1/13) back order date changed to 1/31/11. Thursday night leaving a buddies house backing out of the drive way "snap" the shaft coming out the bottom that connects to the pitman arm is sheared off, dealer brought out wrecker and now I am waiting to see what they do..... and before it is said no I haven't abused my truck. Has anyone else heared of this type of breakage before.

07BigHornRam

i can see them putting up a fight cuz of the lift kit. sry bout the truck man.

Purplezr2

I would not expect them to cover it, you have large tires and a lift=more stress on the steering gear and associated parts.

redruM Hauler

why did you have one on order ?

cbrahs

go with a redhead and be done with it and get a steering brace to prevent this in the future.

Grit Dog

Or get a replacement box from Napa, only $150 + tax. Can't be any worse than the OEM boxes....that the dealer wants 2-3x as much for.
Or go aftermarket, like Redhead, and be done with it.
FYI, Napa lists the 3rd Gen boxes for gassers only, but thru some research, they're the same for diesels (probably why they're weak under the add'l weight). Have had a Napa box on mine for about 6mo now with no problems.

bradler

redhead box and sector shaft brace and be done w/ it

oleblue61

well warranty is why it is on order, dealership is the one that wanted to replace to begin with now just waiting to see what chrysler says they were going to replace anyway, it's just now is it going to be after market or am I going to have to wait till factory part eventually comes out

cbrahs

my experience is that we will get notification on a backorder part and a release date a few weeks out then in 3 days it shows up.

oleblue61

Finally heard back Chrysler is waiting for a factory part which should be in next tuesday or wednesday

Hodge

Are they putting in on, or are you? If you are, I would buy a Redhead and install it, and when the warranty piece comes in, sell it and recoup some of your money. Won't matter if they are installing it, but if you are, might as well get a better box on there.

oleblue61

Hodge They are installing it, I had been thinking about getting something else but hey tow truck, rental, and fixing are all part of the warranty

bpinflag

oleblue61:
Just had my SECOND sector shaft snap.....no more factory stuff for my truck!!!
'07 3500 megacab w/Fabtech lift and 35"TOYO's

carpenterje

I wish you the best waiting on chrysler. I'm still waiting on them 8 month's later, for a possible buy back on a hunk of crap that spends majority of its time in the shop. Pretty sad customer service if you ask me or maybe others also.

sojoe

wow, what happens at 70mph IF the factory one fails, downright scary. The NHST would have a field day with Chrysler and OBAMA motors ????
Kinda sad that the factory equipment could be that weak...............?