i have a fleetgaurd stratapore oil filter that i bought in a 30,000 mile kit from geno's. (the 4 oil filters and 2 fuel) well one of the oil filters "clunk" when i shake it side to side. none of the others do it, did i get a bad one? should i return it? does anyone else remember one of theres doing this?

thanks for the help, thought i would ask before calling up geno's and getting them to send me a new one.

 

I wouldn't run it, too cheap of a part incase something is wrong with it. I order from them too and they should replace it. Good guys.

 

While that may be normal for a Fram, it shouldn't happen on anything of better quality. Send it back!

garrett

 

When you look at the price of a long block vs the price of a filter, I absolutely wouldn't risk running it.

JMHO.

 

Back to Geno's......

 

ok, back to geno's it is then!

you guys are right the price is not worth the risk, just thought maybe thats how most of them are and i was being **** about it! figure if this many people say without hesitation to send it back, then i should send it back!

thanks for the quick help!

 

well got around to calling geno's, and without hesitation they are sending me a new one, and not even worrying about the old one coming back. no cost, no shipping, nothing! Talk about great customer service!

Very pleased and will continue to shop there.

just thought i would let you guys know...

 

Having done business with Geno's myself, I kind of figured they would just send you another one like that...

Typical of how they take care of customers...