I just thought I would give everyone a heads up as to what DC is saying now regarding leaking CP3's.

I dropped my truck this morning with a leaking CP3. They called me about 2 hours later saying they know it's leaking, but Star won't release the part because it is not leaking "enough". Just to qualify my leak, I can smell diesel fuel without the hood open. The wire looms under the CP3 are coated in diesel and drips form overnight but no fuel has hit the garage floor.

I will quote my service invoice:

Contacted Star to order pump and found fuel leakage must be an actual dripping out to be considered warranty replacement. No repairs performed at this time.

I called DC and got nowhere. They told me that the dealership service manager has to get with a DC area rep to handle this. I just got off the phone with the service manager and he told me that they are going to replace the pump but that Star's position is this:

When it is cold there will be some fuel seapage. It will go away when it warms up outside. Star's definition of a leaking CP3 is that the diesel fuel must be dripping on the ground.

I want to commend the service manager at Baxter Dodge in Omaha. He is the one that went to bat for me to get this fixed and for that I am grateful. Their service department knows me well now. I have purchased 2 Dodge CTD's and 3 Jeeps from them in the last 3 years, and have gotten great service all the time at the service writer/manager level. I have had only one bad experience with them and they resolved that for me in the end.

This is going to be a chronic problem for all of us that live in seasonal climates. I have read that Rich2500 was able to fix his with larger O-rings. It might be time to post some how-to info up here. I know I will be out of warranty next winter, and I don't like the idea of my trucking smelling like fresh diesel fuel all winter long every year.

I'm not posting this for any other reason than an FYI to all of you.

 

I had same answer when i had them replace the power steering box. I took it to another dealer and they replaced it with no questions ask.

 

that is the exact reason why I decided to come up with a resolution for the leaking pumps,the original pump that was on my truck that I rebuilt is no longer on my truck due to a rail press. problem I had before the pump started leaking,I replaced it with a used one out of a 06 but before installing it I put the same seals in it that I used on the original pump,so it's back to the drawing board to see if it leaks,but the pump I removed was still 100% leak free,I have a few other pumps out there that I replaced the seals in and so far no leaks.for anyone that wants the info on what I did and what I used feel free to contact me,or if enough people have interest I can do a right up with photos.

 

I'm on my way back to my dealer to pick up my truck. I'd noticed the CP3 was leaking ever so slightly, and it took the techs a while to actually verify there was a leak.

Anyway, they agreed it's very slight, but they're going to replace it. The only problem is the new (or rebuilt - don't know) pump won't be in until next week, so I'll need to take it back in.

Anyone know how long the 'book' says it should take to replace a CP3?

 

My 05 has the seeping CP3 phenomenon with no ground puddling. Still sucks. Are the dealers replacing the CP3 with a new pump or remanufactured? Rich 2500 I would be interested with your fix. Did you use different spec o-rings to remedy the pump seepage? I would rather fix the issue myself rather than let the dealer screw around with my truck.
Thanks for any insight!

 

yes I used 1mm thicker seals

this weekend I will do a write up with photos for the ones interested

 

I would be interested in the write up as well....

 

This is the problem I am having with mine. It just seeps a bit to get the wire loom below it wet. Not near enough to hit the ground. I am also haveing trouble finding time to get to the dealer to see if they will warranty it but sounds like it is hit or miss depending on the dealer. I may just wait for it to get worse or warm up and see if it goes away.

I would also be interested in the better O-rings write up and then just do it myself and be done. ( I prefer this method!!)

 

If the dealership has a 5 Star rating, they can warranty parts without a Chrysler rep's OK. You don't have to wait for the problem to become severe.

 

Hmm... seems to me that any fuel leak, whether dripping on the ground or not is not right under any circumstances. I'm sure that there is a law in place to back that up. I would imagine in states that require inspections on passenger vehicles that they would be failed immediately upon detecting any type of fuel leak, especially when said leak is coming in contact with electrical wiring!

Have any of you fellas who have been denied a replacement been in contact with legal counsel? DC can explain that it is because of the climate changes all they want, but that is just not the truth. If that were true all fuel pumps that are used in changing climates should experience this problem.

 

FYI - I picked up my truck this morning from the dealer (see my previous post in this thread). It appears that the service writer did call STAR (according to his notes that I was able to read), and they authorized the replacement. So I just need to take it back in when the pump shows up... I hope that's all it takes....

Also - I agree with the sentiments that some of you have made in this thread. I can't see where ANY fuel leak could be considered acceptable.

First, if you keep your truck in an enclosed space, such as a garage (heaven forbid some of us actually are able to do that), the fumes alone are a hazard.

Second, the fuel might not actually hit the ground, but I'm sure that diesel fuel can't be all that good for the wiring and other parts the fuel is dripping onto in the long run. Is DC going to warranty all of the wiring and other parts due to diesel fuel damage?

Third, DC is SO worried about us getting contaminated fuel into the system, but a leak at the injector pump is OK? What if contaminants are on the outside of the pump, and they are able to get inside the pump at the site of the leak? Heck, if fuel can come out, then you could assume that dirt, grime, etc. could get in... And there's no more filters between the pump and the injectors to filter out any contaminants...

Just some 'fuel' for those of you that may be having a problem with your dealer. Thankfully I'm not...

 

I have had 4 pumps replaced for leaks & this new one that was replaced in the fall is wet underneath as well. It seams something in the wimter blended fuel that causes it. No ill effects on the running of the motor though. It also seams that adding Power Service makes it WORSE???
The only ones that aren't leaking are the one's that haven't been checked YET!!

 

I just looked at mine last weekend and noticed it has started seeping. Not getting any drips yet, but if I run my hand under the pump it is covered in diesel. My truck only has 72k on it so this should be covered?

 

It should be covered under either the powertrain or the Cummins warrantys.

 

New One Will Leak Also