stephenJ,

Changing the filter is a simple process. Search this site for other threads on the fuel filter and you'll find one that explains the process step by step, with pictures included. Fuel pressure isn't an issue, and if you follow the instructions and open the drain valve first, it will drain the filter housing of the fuel before you open it to replace the filter.

 

They say it will bypass around the rubber seal of the filter as it sits in the housing. That is why I just don't think it is right. I bet I am probably not the only Dodge Cummins owner that hasn't changed his fuel filter right on the money every 15,000 miles....but if I keep it....you can bet I will from now on....at least till I can get rid of it ASAP!

 

qmcdt has got it right. It makes no sense to change the fuel filter more often than needed. You are wasting money and increasing the possibility of contamination.

 

I would say they are full C r a p. That filter would collapse well before the o ring or gasket leaked. If the o ring or gasket leaked and it was a Mopar filter installed in their shop, then that's on them. (a service man probably screwed up and totally missed the o ring, didn't replace the old o ring or only had it half rolled into the slot when he closed the lid.) What's more, the stock lift pump probably can't make enough pressure to collapse the filter. You should have lost power as the filter plugged off with anything, until it began to have hard starts. If it was dirt from a bad vent, that would have been visable on the filter. Mine are always black from asphaltene's with white spots from the bit of water that coalesce on the asphatene. There's never been any "DIRT" on them.

 

Holy crap, I finally found someone that changes there oil and filter/s more than I do

 

dwhite what type of damage was done to your fuel system?

I would go in and loose it on the dealership. They can recommend that your warrenty is void, but they cannot void your warrenty. Sounds like a scare tactic they are using on you.
Have the filter sent to a lab and inspected for damage etc. Cost you about $100 to have done.

Personally I have called my dealer and told them to go ahead and void my warrenty over issues similar to what you have explained.
If your filter was installed properly, and was 3000miles over it's tiem for change and it allowed a bypass of contaminents past then the issue is with the filter manufacture.
These filters are low pressure type max 28psi to be run through them. Stock lift pumps may reach 16psi.

The dealership is telling you that a stock fuel system component failed and allowed unfiltered fuel through by bypassinf the top of the filter element.
Was their any visiable signs of damage to the filter, was it sucked in, was it enlarged, was the rubber ring at the bottom missing?

Sounds to me like you should be phoning "FleetGuard", If it was a stock filter and be discussing with them why their filter failed. They will want the original filter to carry out flow tests to see if it was flowing out of spec. Hopefully you have the original filter.

The dealership is lying to you, if the story is the filter bypassed because it was dirty. This caused the damage to the fuel system components.

Last time I checked a CP3 pump was around $2000 on it's own and 6 injectors were $300 each.

Do you have one or two failed injectors? Is the injection pump failed, are all six injectors bad?
How much dirt/contaminents did you have in your tank?

I am tired of hearing the dealers screwing people out of warrenty because of issues with the fuel system on these trucks.
I am trying to put together a case to present to the BBB, and the Automotive Association on the dealings with DC and the Warrenty issues in Reguard to the Bosch fuel systems on the 03 and up Dodge Rams Diesels.
The more info I have the better I can be equipped.

Cheers

 

I'll guarantee there will be alot of people that would appreciate that.

 

It did have a fleetguard filter and it was not collapsed or enlarged. I dont know about the O-ring because they had it out before I got back to them. There was some dirt or crud if you spread the folds and looked at the bottom of the filter...but it was not as bad as I expected. I am really getting hosed here. I don't plan to pay a dime for it...........

I own a '05 Durango and had an '04.5 before this '06....so they are loosing a lot of business from me and I will tell everyone I see about it unless they do me right.

 

Oh,
The damage: "the injectors are showing signs of being plugged"

The cost: 6700.00 to replace fuel system components to "bring back to warranty status".

Lift pump,injector tubes,injector pump,all 6 injectors,etc.,etc.

 

"They say it will bypass around the rubber seal of the filter as it sits in the housing. That is why I just don't think it is right."

It would be hard to damage the rubber seal of the filter during installation as it's facing down and the filter is guided by the housing, keeping it pretty well aligned. The O ring on the cap just keeps fuel from leaking on the engine. There is an overflow to the fuel tank but not a bypass around the filter that I'm aware of. If the overflow to the fuel tank was clogged the filter would have had to have failed in order for the engine to have kept running, and it's a guess if it would be the fairly thick rubber seal or the pleated 'paper' that does the filtering.

A fuel pressure gage would have shown very high pressure, falling to a nomal pressure ater a filter failure.