Well, I don't know ya and don't really need a class on integrity. You are stepping way out there. The point I was making is that all you high moral quit ripping the dealer off folks are just as guilty in some way shape or form. I also agree that is someone if going way overboard and modding and destroying thier truck that they should pay but "we on this board" don't have the details and we aren't the judge or jurors. My integrity never has been challenged in 21 years of service and never will be, this is something way different. I will say that I have been bent over the barrel a few different times on vehicles that didn't have a single mod so what comes around goes around. anyway thanks for your great input and congrats for being the model Marine and a model citizen as well.

 

The EAO filter is made by Donaldson. I don't think there's too much question about the quality.

 

Well considering their fuel filters are not up to par, I don't want to take the risk for oil filters, although the air filter has been doing good. But I went to Cummins today for filters, fuel and oil are down I couldn't believe it!

 

RonP, You are exactly right about some of these people!
Good ole boy, Good luck, I hope they fix it under warranty and I do realize we are all paying for these things when we buy these trucks. I'm about to drop another 38-40K at my local Dodge ******* and it will only be my 5th time to do so. You give just about any car dealer the chance to screw you and guess what, more times than not they will stick it to you. I have no issue w/ what's happening on our(the buyers) side. I only have issues w/ what dealerships do; the majority are crooks, plain and simple.

 

The dealer is not the one that has a decision on fixing/replacing the engine in these trucks.The manufacture is the one plus the dealer makes a healthy profit/revenue on the repair.Dealer just performs the work.With the state the manufactures are in and if its not a defect in the engine what do you think the outcome will be? If not a injector failure and engine damage due to excessive fuel is anyone reading this thread willing to bet its a 'defect'? Need to carefully see and figure out what happened to it.Might be making contact with a oil filter manufacture. Oil sample and analysis sounds in order also.

 

Beautiful. Justify immoral behavior by saying that everyone is immoral at some point. As someone without a modded truck, I resent people who don't play by the rules and then try to skate. When you blatantly come on here and announce to everyone your intentions, you have to expect criticism. That's pretty arrogant. If the mods are not responsible, leave them on and take the truck in.

I don't care about your morality, not one bit. I am not holier than thou. I do care about the increased hassel and costs associated by your behavior, that is passed on to me because the dealers have to pay for your repairs, and treat me suspiciously when I have a legitimate claim. Walk into any urgent care in California, every "uninsured" person getting free healthcare that is passed on to the "payers" in the form of higher healthcare costs/taxes. Everyone pays for freeloaders.

Manual states that performance chips can void warranty. That is why I don't use chips, gives the dealers excuse to deny legit claims, but that is the chance you take. I know that if I use a chip, I may get burned on a legit claim. You gambled, you lost.

Manual doesn't say that "debadging" truck can void warranty. Totally different, very bad analogy.

 

"""""I don't care about your morality, not one bit. I am not holier than thou. I do care about the increased hassel and costs associated by your behavior, that is passed on to me because the dealers have to pay for your repairs, and treat me suspiciously when I have a legitimate claim. Walk into any urgent care in California, every "uninsured" person getting free healthcare that is passed on to the "payers" in the form of higher healthcare costs/taxes. Everyone pays for freeloaders. GrodyMAN"""""


Maybe its the other way around GrodyMAN. Maybe guys like him or me ( read my other post about Legitimate claims) are tired of getting treated the wrong way at a dealer when they/we have a legit claim and the dealer wont help. Maybe we want to dish some back. I know I have. I have been honestly screwed by dealers so many time WHILE my truck was under warranty. WARRANTY!!!!! So because you will sit there and take a screwing from a dealer, we should all accept that is the right thing to do? Maybe in this guys case, he really is too blame. Sure he has some mods. I have mods but you wouldn't believe how I treat my truck. Read the thread on baby it or beat it. If my truck takes a dump because I have a smarty on their and want to get my leaky CP3fixed, should I be denied warrenty like I already HAVE. I don't think so.

Oh, "Walk into any urgent care in California, every "uninsured" person getting free healthcare that is passed on to the "payers" in the form of higher healthcare costs/taxes. Everyone pays for freeloaders" You DON"T know there stories. Have you ever had to claim unemployment? Probably not because you have better values than that to lay the cost on to others, right?
I realize their are some freeloaders out there, BUT their are also a lot of people out their that have been handed a really bad hand. I went down to help Katrina victims, I suppose those were all free loaders too and I should have had better morals than to of helped them?

 

Not to sound moralistic but there are Katrina victims still in the news here in the Atlanta area.Robbing,murdering,raping is some of the titles I hear.Same as not all dealers have incompetent personal.I handled lots of vehicles under warranty for big bucks on a weekly basis for years.I also have had warranty work done at Ford,G.M. and Dodge dealers with never a issue getting things repaired.I have also had LOTS of grief handling vehicles in a well known fast growing county here in Georgia.Customers that come in with attitudes,false maintenance records,beat the living crap out of their vehicles and have unrealistic expectations.It works BOTH ways.

 

I agree! Both ways. You said it. Also, a few Katrina victims, not all. Which is what I am sure you meant, just like a few dealers. I do agree though. Your attitude comes into play when you bring a vehical in.

 

Yeah, this thing got way out of line just like the same topic always does. Not everyone will agree and thats life. This thing about those who file "false" claims are making all the honest people pay more is complete bull. A dodge dealership sponsored my race car and I hung out there quite a bit. I also heard quite a bit of stuff that rubbed me the wrong way when it came to "selling" parts or "services" to customers. So many people get taken at the majority of dealers.

I can search through here and find quite a few "bad fuel" diagnosis from dealers and the poor owner is on the hook for 6,000-8,000 and chances are it wasn't bad fuel. So maybe the guys gets his insurance to pay for it. Well there goes my insurance rates.

It does go both ways and I am not saying everyone should be warrantied regardless of the mods, but the minute someone comes on here with an issue and somebody looks at his "signature" they jump right on the warranty band wagon and you play you pay band wagon. We don't know what really caused his issue. I will tell you that the line of bull a dealer gave my wife the first time I was in Iraq about the warranty not being honored because it looked like I had put a wrench on the intake bolts of her Alero was garbage, so she had to pay full price when the thing sucked its intake gaskets in. By the way that is a common problem on those cars and I never touched a thing on that car as it only had 20,000 miles on it. What the heck, it only cost her 900+ for some 50.00 gaskets because she had no idea what to do. I don't have much sympothy for dealears after that so maybe I am biased. Ok off my rant. Sorry guys.

 

Ok, for some of you dealer lovers/supporters, explain to me dealers charging over 900.00 to change out a RP sensor that we all can go to our local cummins shop, and after their mark up, get it for under 170.00. Not to mention it takes 20 seconds to change. I understand mark up and labor costs, but things just like this happen every day to people who don't know any better. THat is flat out screwing a customer and you feel bad about pulling one over on them here and there? Shame on you if you support these crooks and their methods!!! Like I said, I know I'm paying for it in the long run, but I hope this guy gets his engine fixed on DC's dime, I hope alot of you guys get taken care of when maybe you shouldn't , because I can bet they're screwing over 10 people for every 1 person that might get 1 over on them. JMO, but some of you need to pay attention and actually watch out for someone who's going to watch out for you.

 

IMHO I think your number is conservative.
In my 30 years of driving my wife and I have owned 18 new vehicles from every major manufacture and every one left me feeling like I had been raped and turned off enough to swear never to step foot on their lots again! Every single one tried to screw me on warranty. Being involved in the high performance auto sector for as many years I have what I believe a pretty fair understanding of what a vehicle is doing and how it works so I was aware of the butt poking they were lubing me up for. I would bet however that 99% of all denied claims are uncontested due to the lack of knowledge on the consumers end and the dealers pray on it.

I'm sure there is a honorable group of dealers in the world but in my experience none exist locally

It's been my personal experience that they are all SNAKES and cannot believe they cant make money the way they screw people over daily.

FWIW I feel if the vehicle had a modification that aided in its failure the claim should be denied but if there is no direct relationship between the failure and the mod than warranty should be honored.

 

[QUOTE=ratsun
FWIW I feel if the vehicle had a modification that aided in its failure the claim should be denied but if there is no direct relationship between the failure and the mod than warranty should be honored.[/QUOTE]

Exactly. We all have our stories. I bet that almost all of us have been screwed a time or two at a dealer. We all no that it starts when you buy the vehical. I know how much they make. My unlce owns a Chevy dealership and he has told me how much they make even when they are giving so called "deals." It is pretty impressive. The screwing you take when you first buy the vehical, and exspecailly (spelling) if you trade one off. Please don't tell me that they have to put a lot of money into the trade-in to get it running, thats why you get such a low price. Riiigghhhtt. How often do you go to a dealer and look at used vehicals that run perfect. NEVER! Then the screwing ends or shall I say begins when you go to trade that new truck off back to the dealer. I know, you should sell it privately. Maybe we should start a thread (Poll) on "Dealerships- Screwed or Not Screwed." Give everyone a chance to tell their story. There would be no surprise on the out come of that thread. I have lots of stories if you have all night. So, GOOD OLE BOY, I hope, like what has been stated above, that if their is no direct corilation between the failure and your mods, that you get it fixed on thier dime.

Jason

 

After reading through this post, you guys are wastinga lot of typing. They'll all be gone in a couple of months anyway.

 

All this morality talk is BS. Get it if you can...and if you don't too bad. Dealers are in business to make money and a lot of the money that is made is money that is wasted by the unknowing customer. I've been involved in several warranty claims with completely stock vehicles including a Ford dealer claiming a small crack in my windshield was the cause of an injector module failure in my powerjoke. Their offer...they replace my windshield on my dime and they will warranty the module (+deductible). It is a game of chess and the dealers have a lot of experience.

Just a side note for anyone who doesn't believe big business is out to screw the common folk, I worked with a large health care insurer who stated policy was to deny 60% of all claims legit or not and force the policy holder to call a resubmit.