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dealer service on lift pump??

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Old 06-01-2004 | 08:44 PM
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bws
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From: washington state
dealer service on lift pump??

just turned 58k miles on my 01 2500 4x4 deisel 5spd and decided to install gauges this last weekend,ended up with the isspro boost,fp,egt and after installing noticed about 5.5/6 psi at idle [stays pretty much there]maybe 7psi max??i located the fuel line at vp44,ive heard the lp and vp 44 are warranteed for 100k miles.the dealer wont say if its bad or if warranty will cover.they want to charge me 85.00??there going to see if i have any restrictions on the truck??dont know what that means??its bone stock and ive done all the maintanance??bws
Old 06-01-2004 | 08:57 PM
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LE
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From: Salt Lake
There is a procedure to test the pump(s) in both positions, and they will have to follow this protocol if they expect to warranty it from Cummins or DC. Not sure why they feel like they need to ding you $85.00 if it is a warranty claim. I would suggest a new approach of going to the dealer and telling them your truck has poor acceleration, along with poor fuel economy and is dificult to start after sitting for exetnded periods (overnight). Let them figure it out for themselves and it should cost you Nada. Ask around for a friendly dealer / service dpeartment in your area, as there should be other members in your neck of the woods. LE
Old 06-01-2004 | 09:22 PM
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From: South Bay Area, CA
Every dealer I've ever dealt with quoted a diagnostic charge up front. If indeed it results in a warranteed fix, then the charge is waived.

Beware them finding some other problem you din't bring it in for though. They do this so they can charge for something else to fix that isn't warranty.
Old 06-02-2004 | 08:42 AM
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Originally posted by Rattletrap1
Beware them finding some other problem you din't bring it in for though. They do this so they can charge for something else to fix that isn't warranty.
You mean if they see something else wrong they will point it out and bring it to your attention? Boy those are some bad bad men!
Old 06-02-2004 | 08:51 AM
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From: Garner, North Carolina
i went threw hell trying to get mine changed even was told nothing wrong with it but the turbo boost sensor is bad michael and that will be 300.00 . well i just took it back to ct where i bought it and they gave me heck til they did the test oh oh ok we will change it and it free


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Old 06-02-2004 | 02:42 PM
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From: Fredericksburg, TX
I had my lp replaced a month or so ago and wasn't charged a dime. The dealer didn't give me any trouble since I walked in there and knew what was going to be covered and exaclty what I was talking about (thanks to this site ). Be friendly and firm at the same time. Good luck.
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