24 Valve Engine and Drivetrain Discuss the 24 Valve engine and drivetrain here. No non-drivetrain discussions please. NO HIGH PERFORMANCE DISCUSSION!

Anyone ever get "violated" at the Cummins dealer?

Thread Tools
 
Search this Thread
 
Old 04-21-2009, 09:01 AM
  #1  
Registered User
Thread Starter
 
klx650a2's Avatar
 
Join Date: Oct 2007
Location: Saskaberia, SK
Posts: 1,801
Likes: 0
Received 1 Like on 1 Post
Anyone ever get "violated" at the Cummins dealer?

Well coming home at Easter, the temperature gauge on the truck was only reading 75 to 80 degrees Celsius (175 F), that is going into a 20 kph (12 mph) headwind at 110 km/h (69 mph) towing our TT and it was about 18 Celsius (65 F) out. Checked to make sure the clutch on the fan was not locked and it was ok, so I thought it might be the thermostat.

$124.00 for a 190 degree thermostat. I almost peed my pants and my sphincter clenched to the size of a dot on the end of a pencil!!! I asked him to make sure that was for the 5.9 and not some OTR truck. Yup, right thermostat. I also asked if I could get a discount if I told him I REALLY, REALLY, REALLY loved that Cummins motor!!!! He said that was the discounted price as well, it lists for $144.00.

I was going to try and order one from the states, but it is getting REAL close to my busy season. Good thing the stupid thing works, runs just a hair under 90 Celsius (195), empty driving around town empty with the heat on (yes we still need to have the heat on up here).

Between that and my rv dealer not wanting to warranty our trailer, I am almost getting used to/liking being violated...
Old 04-21-2009, 09:57 AM
  #2  
Registered User
 
wantedwolf's Avatar
 
Join Date: Mar 2009
Posts: 71
Likes: 0
Received 0 Likes on 0 Posts
I paid no more then $50can at the local napa fot Tstat
Old 04-21-2009, 11:08 AM
  #3  
Registered User
 
wyomingcowboy's Avatar
 
Join Date: Nov 2008
Location: Sweetwater County, Wyoming
Posts: 66
Likes: 0
Received 0 Likes on 0 Posts
I paid about $22 from NAPA.

On another note: Cummins Rocky Mountain in Rock SPrings gave me a cam bearing yesterday. They were going to even charge me shipping but lost paperwork or something and the people at the dask just gave it to me. Nice guys that work there. It must just be the corporate a-holes that like to do all the screwing.....
Old 04-21-2009, 11:35 AM
  #4  
Registered User
 
dstad's Avatar
 
Join Date: Dec 2008
Location: OREGON
Posts: 479
Likes: 0
Received 2 Likes on 2 Posts
Yea I have had really good luck going to the case dealer for all my 6bt parts. Cummins has over charged me and screwed me on a valve adjustment. Here in Oregon I took my truck to Cummins northwest to get new fan clutch, check and set pop pressures, and to adjust the valves. They called me at 4:45 on a Friday and told me my truck was done. I asked if the valves got adjusted and he told me that they just got back form a test drive and they were adjusting them right now. You can’t adjust the valves while there hot. When I took the truck home I couldn't even get a .003 feeler gauge under the #1 intake. What a bunch of bull ****. That’s just my 2 cents on going to the Cummins dealer.
Old 04-21-2009, 11:44 AM
  #5  
Registered User
 
high bid's Avatar
 
Join Date: May 2007
Location: Sarasota, FL
Posts: 2,158
Received 8 Likes on 8 Posts
wow, sorry to here this....I thought this only happened at the CAT dealerships
Old 04-21-2009, 12:48 PM
  #6  
Registered User
 
Wild4kst8's Avatar
 
Join Date: Mar 2004
Location: House Springs, MO
Posts: 463
Likes: 0
Received 0 Likes on 0 Posts
paid $35 for 185 tstat at local cummins shop... i almost always shop around before i buy... been burned one to many times
Old 04-21-2009, 01:50 PM
  #7  
Registered User
 
Doj Dewd's Avatar
 
Join Date: Oct 2007
Location: Okotoks, AB
Posts: 1,716
Likes: 0
Received 0 Likes on 0 Posts
Originally Posted by klx650a2
$124.00 for a 190 degree thermostat. I almost peed my pants and my sphincter clenched to the size of a dot on the end of a pencil!!! I asked him to make sure that was for the 5.9 and not some OTR truck. Yup, right thermostat. I also asked if I could get a discount if I told him I REALLY, REALLY, REALLY loved that Cummins motor!!!! He said that was the discounted price as well, it lists for $144.00.
i was in the same boat about a month and a half ago - my jaw dropped when i heard the price he gave me! as much as i think it is ridiculously expensive - i bought it anyway!
Old 04-21-2009, 05:37 PM
  #8  
Registered User
 
Midnite's Avatar
 
Join Date: Jul 2004
Posts: 700
Received 14 Likes on 13 Posts
I got stuck by a 5-star dealer in Las Vegas in 2002 for a $300 and something water pump for my 1992. I knew I was getting taken for a ride and talked to the service manager, but he said "take it or leave it."

Mike
Old 04-21-2009, 06:13 PM
  #9  
Registered User
 
dkenny's Avatar
 
Join Date: Jul 2008
Posts: 448
Likes: 0
Received 2 Likes on 2 Posts
what would be the problem with removing the thermostat until he can find a cheaper one? it would prevent over heating..engine might not warm up enough and mileage might suffer. but it should run ok? right?

just some thoughts

-dkenny
Old 04-21-2009, 06:48 PM
  #10  
Registered User
 
Swarthy Dago's Avatar
 
Join Date: Jan 2007
Posts: 470
Likes: 0
Received 1 Like on 1 Post
how many times........

1. had them replace a set of factory rotors, they were vibrating, they didn't tighten the lug nuts, on the way home I noticed, got mad, turned around and drove in the service dept. as a couple of the nuts fell off when I skidded to a halt.

2. was going to have them align it while being serviced for a recall, they said i needed a new steering box, i laughed and went to pick it up, that steering box is fine and now has 210k on it.

never went back except for parts
Old 04-21-2009, 07:16 PM
  #11  
Registered User
 
mowin4dodge's Avatar
 
Join Date: Jul 2006
Location: central Illinois
Posts: 39
Likes: 0
Received 0 Likes on 0 Posts
How about 535 bucks for the tsp assembly from the dealership. unfortunatly I need it now and now having a problem getting the last cable off of course
Old 04-21-2009, 08:52 PM
  #12  
Registered User
 
nickg's Avatar
 
Join Date: Apr 2007
Location: Edmonton Alberta
Posts: 2,435
Likes: 0
Received 0 Likes on 0 Posts
Originally Posted by mowin4dodge
How about 535 bucks for the tsp assembly from the dealership. unfortunatly I need it now and now having a problem getting the last cable off of course
contact timbo for his APPS, its only 160$ and better than an oem one,

as for the thermostat, try getting a Stant brand, many parts houses carry them, I paid 35$ and its been in there all winter with no issues, and yes my spinctor clenched when the cummins dealer told me 120$
Old 04-21-2009, 11:06 PM
  #13  
Registered User
 
Nick02Ram's Avatar
 
Join Date: Jul 2007
Location: Fremont, OH/Newport News, VA
Posts: 426
Likes: 0
Received 0 Likes on 0 Posts
That's almost as bad as the $750 bucks for a lower radiator shroud we got hosed on for a Peterbilt.

Cummins has been fairly good to me. Our shop gives em quite a bit of business, so when I go in for parts for my truck, they give em to me at our cost.
Old 04-22-2009, 10:37 AM
  #14  
Registered User
 
wantedwolf's Avatar
 
Join Date: Mar 2009
Posts: 71
Likes: 0
Received 0 Likes on 0 Posts
Another way we get screwed... F'N assemblys, Leaking oil seal on front hub after doing ball joints, well pressed in seal non-servicible part, new hub and 4wd act. $490 per side.

And what besides greed, is the reason the muffler clamps are welded to the pipes?
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
OneBigDoofus
General Diesel Discussion
23
04-25-2008 12:37 PM
bone8=8machine
3rd Gen Engine and Drivetrain -> 2003-2007
15
08-30-2006 10:52 PM
HappyGA
General Diesel Discussion
25
10-21-2005 10:02 PM
TIM-D-FARMER
General Diesel Discussion
10
12-08-2002 05:58 PM



Quick Reply: Anyone ever get "violated" at the Cummins dealer?



All times are GMT -5. The time now is 07:50 AM.