diesel402004

Hey T,
Hope your Monday morning is giving you some measure of satisfaction. On that note, I drove for the better part of a year before my feelings of "too early shifts" prompted me to investigate further and notice that my kickdown spring was missing. Replaced with one from hardware store (adjusted properly) it's now been another 20K with no noticeable issues (burnt fluid, bad performance etc). For all out there...what obvious damage "could" have been done?

D

NJTman

Well, maybe it's a wives tale, then. I was told years ago that that cable or linkage (now you know how old I am) was essential to be retracted up and reversing when releasing the pedal. I'm not a transmission specialist, but I thought the common knowledge was damage would occur. Maybe I'm wrong, but it still didn't allow them to forget / fail to put it back. The factory put it there for "some" reason.

NJTman

So, here's what transpired.

Over the weekend, I heard nothing. If you ask my wife, I was a real bastard to be around, and rightfully so, because that's how I tick. I expect what I pay for to be in equal relationship, and when it's not.... I'm no longer the fun and loving middle aged man that I usually am..


So, my phone rings about 8:15am. It's the shop. They ask me to explain the long winded message I left on friday. I go through the list, and they ask me to get the truck back there, as their original idea to send their "guy" back up to me wasn't going to cut it, considering the length of the list I had. Since I adjusted everything, put a temporary cheapo spring on there, I could drive it around, I felt comfortable bringing it back, so I did.

I got there about 11:00, and with the 3 of them working on the truck, going down my laundry list, they fixed everything I asked them to fix. We started the truck up, backed it out, and ..... walllah !!! No leaks.

They couldn't find the springs, but had an assortment of throttle springs there to replace them with. They dented up the fuel filter getting it off, but with no replacement with me, I just told them to put it back on, and I would replace it myself in a day or two, once I found no other issues at hand.

The Owner of the shop personally apologized for what they said "we have no excuse for why your truck wasn't done properly", and that seemed to be the theme for the day.

The guy who did the original work never spoke a word to me, and I was glad it went that way. The Ops manager told me after all the years of working there, he had no idea, or excuse, or reasoning, as to why it happened, or what his guy was thinking when he did the work. I think that's probably true, although I'm still baffled as to why no one caught any of the mistakes made on the truck. I guess, after working someplace for year after year, they automatically assume (due to trust) you will produce the same quality of work during the time you're there, and you don't need to be micromanaged any longer, because of your track record of "no real issues". This is only a guess, but only they know what really went down. Maybe to instill some "procedural checks" on all the jobs that leave the shop???? IDK, but that's what I would implement if I was him.

The Ops manager personally supervised the "guy" and the other mechanic who worked today, with the list I provided. I find it very odd that a customer has to come back with a laundry list of "things to fix", but I guess that's just the way it went down.

The owner gave me a credit of a couple hundred on my cc, which I thought was a nice gesture. I got in the truck and I left.

So far, everything runs great, and I'm satisfied that it's finally done to my understanding of what is considered to be correct. Reality is that I shouldn't have had to waste my day, and lose a days pay, but sometimes this is just what happens in life. I guess all that being "ticked off" over the weekend was a pure waste of valuable time, energy, and stomach turning, but sometimes you just can't help yourself (or at least, I can't).

Thanks for listening. I was so LIVID over the weekend, talking about it, writing about it, and working it out in my head, helps me deal with the difficulties of being involved in " it ".